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Introduction to device location and tracking

Available for an ArcGIS organization licensed with the Indoors extension.

ArcGIS Indoors provides a feature to track the location of mobile devices in and around a facility. Cases in which information related to the current and historic location of a device can help make operations more efficient include, but are not limited to, the following:

  • Finding the location of a colleague
  • Assigning and tracking deliveries
  • Analyzing real-time occupancy of office space
  • Examining patterns of movement of occupants
  • Identifying bottlenecks within a facility during peak hours

Device location reported by Indoors can be classified into the following categories:

  • Current location or last known location—Locating members throughout the building or facility when they are actively sharing their device location.
  • Historic location or tracks—Visualize and monitor the path through which members got to their current location, including previous locations.

The ability to see the current location and tracks of other members is controlled by the administrator of the portal.

Device location in Indoor Viewer

In Viewer, you can use the last known location information provided by the Location Tracking service, if enabled on both the ArcGIS Enterprise portal and individual devices, in both browser and kiosk modes of Viewer.

Prerequisites

Indoors uses the Location Tracking service in ArcGIS Enterprise and ArcGIS Online to securely store the location data uploaded by devices. Location tracking is an organization-wide capability that stores tracked locations as point features in a secure feature layer. A spatiotemporal big data store is required to configure the location tracking service.

Service security

For security purposes, ownership-based access control (OBAC) is enabled on the track's feature layer, and, by default, only administrators can view location data. A custom role with a privilege to view tracks must be assigned to other members of the organization for the ability to view track data.

Note:

For additional security, a tracking zone layer must be included in the mobile map package that is published for use with Indoors. Location information is not reported if a member is not in a tracking zone.

Additional information for Indoors mobile

See the ArcGIS Indoors for iOS and ArcGIS Indoors for Android deployments for more information.

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